Internal Results Establish Customer Support Centre in Portlaoise
22nd July 2014 Will Humphries
Minister for Jobs, Enterprise and Innovation Richard Bruton TD today announced that the lead generation services company Internal Results Ireland Limited is to establish a Customer Support Centre as part of its Portlaoise operation, creating an additional 20 fulltime jobs over the next three years.
The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.
Internal Results Ireland Limited is a subsidiary of Internal Results Holdings Limited, based in the UK. The company provides lead generation services to some of the world’s leading technology and telecommunications companies including Cisco, McAfee, Cognizant, Verint, CNET and 02.
The Irish subsidiary was set up in 2011 at the same time as the company was established in the UK. 14 people are currently employed fulltime in Internal Results Ireland Limited and 15 part-time.
The company moved late last year to new high spec offices in the Technology Building on the IDA Business & Technology Park in Portlaoise.
Minister for Jobs, Enterprise and Innovation, Richard Bruton TD said: Today’s announcement which is supported by my Department through IDA that Internal Results (Ireland) Limited is creating 20 new jobs in its new customer support centre in Portlaoise is a welcome announcement for the town and its workforce. A central ambition of our Action Plan for Jobs process is to ensure that all regions of the country benefit from the recovery. Today’s announcement is another step in that direction and I wish the company and its workforce every success for the future.
Internal Results Director of Delivery Noel Hooban said: “IDA funding was a key factor in Internal Results’ decision to expand our operations in Portlaoise. This will contribute to the future growth of the business and employment opportunities for the community. We are thrilled to be located in Portlaoise with access to a strong local skills base to support our operations. It is a big vote of confidence in Portlaoise that we are now expanding our company here. To other new and emerging companies I would say: Consider Portlaoise, not only is there a strong skills base to tap into but you can benefit from more competitive rates for property outside of Dublin and Cork. Infrastructure, including the roads network, is excellent too.”
Seamus Delaney, Director of Campaign Management at Internal Results agrees: “The support we’ve received has been fantastic and we are excited to grow our presence in the area and improve our business. The majority of our workers are from Portlaoise and we’d like to hire the additional 20 from the locality too. Both Noel and myself are from Portlaoise and we’re delighted to be able to give something back by providing jobs locally, saving skilled people from having to travel outside the area for work.”
Barry O’Leary, CEO of IDA Ireland said: “The decision by Internal Results Ireland Limited to strengthen their presence in Portlaoise by adding a Customer Support Centre, with an additional 20 jobs, represents a very positive result for the community. It is good to see young companies such as this, based in regions like the Midlands, develop and expand.”
About Internal Results Ireland Limited
Internal Results Holdings Limited was founded in 2011 in the UK with a subsidiary, Internal Results Ireland Limited established in Portlaoise at the same time. Focused on providing lead generation services to the technology sector, it numbers among its clients some of the world’s leading technology and telecommunications companies such as Cisco, McAfee, CNET, Cognizant, Verint and 02.
The Irish operation services the UK, mainland Europe, North America and Asian markets.